Hi Team,
I am implementing a software catalog solution at a medium sized organisation. One of the requirements we have is for certain application requests to be approved. The approval process is working properly without issue.
What is an issue is approval revocation. Lets say I have appoval for a certain user to use an application. After a number of months it is determined that this user no longer needs this application. I am able to run the uninstaller, which removes the application from the user's machine.
The problem is that now, the application appears in the Application cataog for the user with approval required set to No. In essence, once an approval is granted, it doesnt seem possible to reset it. The approval state remains as Yes.
This is problematic. It will be hard to control the user's ability to install the application.
Is there a fix for this, or a way to configure it so that the permission to install an application from the catalog is limited to one installation or even a time-frame?