Hey All,
i am trying to utilize the application request feature in the SCCM web catalog.
our environment look something like this atm:
- Software request raised in Service-Now
- If the request meet certain criteria MS Orchestrator will get the request
- SCROCH will invoke a RunBook and add the user to and AD group - Sync with SCCM - software installed.
- a 2nd runbook will confirm installation on end client, update the SN ticket and close it.
i have added a link on the ServiceNow catalog portal to direct the the user to the SCCM web Catalog where the user can request all in-house software from there, but i still have to follow the current process.
is there a way i can achieve the above without Microsoft Service Manager? is there a way to get SCORCH to pickup the approval request and handle it?
thanks in advance guys.