Hi,
Users reported they could not install Windows updates. Some hundred should get their updates mandatory end of this week. We found out the Windows update package did not get on the distribution points.
We tried to:
*update the distribution points, but that did not work
*deleted the package from the distribution point and tried to redistribute it but that did not work either
The logfile mentions that it cannot access the package or it doesn't exist: "\\ourdomain\SCCM\WindowsUpdates\d8b72e39-6103-49fb-b1f6-14e096dd3cd6" (doesn't exist and it does not indeed) or the SMS service
cannot access it.
STC00187 is our package with Windows updates.
Note: the package is > 24 GB in size. We did use https://gallery.technet.microsoft.com/scriptcenter/Remove-Expired-Superseded-f35495e1
to cleanup expired updates.
Please advise howto troubleshoot. J.
Distmgr.log:
Skipping content d06c958a-2d7a-4b19-a140-e84cc9ac4c9c, 9865 KB, since snapshot for this content already exists... SMS_DISTRIBUTION_MANAGER 21/04/2015 14:38:12 2680 (0x0A78)
STATMSG: ID=2376 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=oursccmserver.ourdomain SITE=STC PID=3596 TID=2680 GMTDATE=Tue Apr 21 12:38:12.094 2015 ISTR0="d06c958a-2d7a-4b19-a140-e84cc9ac4c9c" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="STC00187" SMS_DISTRIBUTION_MANAGER 21/04/2015 14:38:12 2680 (0x0A78)
Snapshot processing content with ID 16810274 ... SMS_DISTRIBUTION_MANAGER 21/04/2015 14:38:12 2680 (0x0A78)
The source directory \\ourdomain\SCCM\WindowsUpdates\d8b72e39-6103-49fb-b1f6-14e096dd3cd6 doesn't exist or the SMS service cannot access it, Win32 last error = 2 SMS_DISTRIBUTION_MANAGER 21/04/2015 14:38:12 2680 (0x0A78)
STATMSG: ID=2306 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=oursccmserver.ourdomain SITE=STC PID=3596 TID=2680 GMTDATE=Tue Apr 21 12:38:12.100 2015 ISTR0="\\ourdomain\SCCM\WindowsUpdates\d8b72e39-6103-49fb-b1f6-14e096dd3cd6" ISTR1="STC00187" ISTR2="30" ISTR3="94" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="STC00187" SMS_DISTRIBUTION_MANAGER 21/04/2015 14:38:12 2680 (0x0A78)
Failed to take snapshot of one or more contents in package STC00187SMS_DISTRIBUTION_MANAGER 21/04/2015 14:38:12 2680 (0x0A78)
CDistributionSrcSQL::UpdateAvailableVersion PackageID=STC00187, Version=66, Status=2302 SMS_DISTRIBUTION_MANAGER 21/04/2015 14:38:12 2680 (0x0A78)
STATMSG: ID=2302 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=oursccmserver.ourdomain SITE=STC PID=3596 TID=2680 GMTDATE=Tue Apr 21 12:38:12.131 2015 ISTR0="DPA - Windows Updates" ISTR1="STC00187" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="STC00187" SMS_DISTRIBUTION_MANAGER 21/04/2015 14:38:12 2680 (0x0A78)
Failed to process package STC00187 after 6 retries, will retry 94 more times SMS_DISTRIBUTION_MANAGER 21/04/2015 14:38:12 2680 (0x0A78)
Exiting package processing thread for package STC00187. SMS_DISTRIBUTION_MANAGER 21/04/2015 14:38:12 2680 (0x0A78)
Currently using 0 out of 3 allowed package processing threads. SMS_DISTRIBUTION_MANAGER 21/04/2015 14:38:15 2304 (0x0900)
Jan Hoedt