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Software Metering - Data Mismatch

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Hello,

valid data is not coming out from software metering default reports, We've enabled software metering this year at 27th February for AutoCad application.

I do understand that Data report backs to server after every 7 days (by default) and there are many users who opens AutoCad application regularly but their information is not coming on Default Reports!! Some thing which doesn't make sense, am i missing anything here or what went wrong... Not sure?

Is there any other customize way (Like any SQL query) we can get the Data.


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