Hi.
Currently our software metering does not appear to be working. It is configured on the console side. It appears on the workstations something is not working properly.
In the mtrmgr.log file I see the following messages on a constant loop.
InitiatePrepDriver - OpenSCManager Failed with error 8007045b mtrmgr 2015-12-09 11:07:03 AM 11096 (0x2B58)
Failed to create instance of CLSID_ProcessEventProvider, error 80040154 mtrmgr 2015-12-09 11:07:03 AM 11096 (0x2B58)
Failed to create instance of CLSID_SWMtrManager, error 80040154 mtrmgr 2015-12-09 11:07:03 AM 11096 (0x2B58)
In the SWMTRReportGen.log I see the following:
No usage data found to generate software metering report SWMTRReportGen 2015-10-12 2:04:56 AM 6428 (0x191C)
It did appear to work at some point until we did the SCCM upgrade to the current version. So it appears the metering on the machine is failing to start.
Any thoughts on what we can try on the client side?
Yurij