I have been doing some searching for an answer a bit, but can't seem to find one. Maybe I am doing this the only that is possible at the moment...maybe not but I am hoping that someone can confirm or suggest something differently.
Here is the situation. Our users currently are running CRM 4.0 Outlook client and I need to move them to CRM 2011 RU11 Outlook client. So right now, I have three Applications created. I have CRM 4.0, CRM 2011 and CRM 2011 RU11 installer. Currently, the CRM 2011 client supersedes the CRM 4.0 client and the CRM 2011 client is a dependent of CRM 2011 RU11. So basically the system should go through and uninstall CRM 4, install 2011 and then RU11.
I have been attempting to figure out if there is a better way of doing this. Is there a way to slipstream RU11 into CRM 2011 so that I only have one Application? Or is there just another way of doing this that I may not be thinking of?
Thank you in advance.