Hi,
Recently we deployed a bunch of laptops using SCCM (windows 8.1) but having a partial issue with Office 365 via Software Center.
When laptops are within domain:
- Office 365 installs during OSD
- Office 365 installs via Software Center
When laptops are within domain via Direct Access:
- Office 365 downloads but fails at installing.
"exitcode: 17002"
"The software change returned error code 0x426A(17002)"
<![LOG[++++++ App enforcement completed (2 seconds) for App DT "VisioProRetail" [ScopeId_538AD476-A160-422A-81FA-BE714BFAD0B1/DeploymentType_3d6a46b6-ffca-477c-b200-cc3392085b38], Revision: 2, User SID: S-1-5-21-2507967118-3678214798-1188983363-2612] ++++++]LOG]!><time="11:33:58.291-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appprovider.cpp:2448"><![LOG[+++ Starting Install enforcement for App DT "VisioProRetail" ApplicationDeliveryType - ScopeId_538AD476-A160-422A-81FA-BE714BFAD0B1/DeploymentType_3d6a46b6-ffca-477c-b200-cc3392085b38, Revision - 2, ContentPath - C:\WINDOWS\ccmcache\d, Execution Context - System]LOG]!><time="11:34:17.546-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appprovider.cpp:1702"><![LOG[ A user is logged on to the system.]LOG]!><time="11:34:17.546-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appprovider.cpp:2083"><![LOG[ Performing detection of app deployment type VisioProRetail(ScopeId_538AD476-A160-422A-81FA-BE714BFAD0B1/DeploymentType_3d6a46b6-ffca-477c-b200-cc3392085b38, revision 2) for user.]LOG]!><time="11:34:17.550-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appprovider.cpp:2148"><![LOG[+++ Application not discovered. [AppDT Id: ScopeId_538AD476-A160-422A-81FA-BE714BFAD0B1/DeploymentType_3d6a46b6-ffca-477c-b200-cc3392085b38, Revision: 2]]LOG]!><time="11:34:17.580-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="localapphandler.cpp:291"><![LOG[ App enforcement environment: Context: Machine Command line: setup.exe /configure configuration.xml Allow user interaction: No UI mode: 1 User token: not null Session Id: 3 Content path: C:\WINDOWS\ccmcache\d Working directory: ]LOG]!><time="11:34:17.580-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appcontext.cpp:85"><![LOG[ Prepared working directory: C:\WINDOWS\ccmcache\d]LOG]!><time="11:34:17.582-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appcontext.cpp:189"><![LOG[ Prepared command line: "C:\WINDOWS\ccmcache\d\setup.exe" /configure configuration.xml]LOG]!><time="11:34:17.584-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appcontext.cpp:338"><![LOG[ Executing Command line: "C:\WINDOWS\ccmcache\d\setup.exe" /configure configuration.xml with user context]LOG]!><time="11:34:17.585-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appexcnlib.cpp:201"><![LOG[ Working directory C:\WINDOWS\ccmcache\d]LOG]!><time="11:34:17.586-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appexcnlib.cpp:215"><![LOG[ Post install behavior is BasedOnExitCode]LOG]!><time="11:34:17.615-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appcommon.cpp:1094"><![LOG[ Waiting for process 440 to finish. Timeout = 120 minutes.]LOG]!><time="11:34:17.617-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appexcnlib.cpp:1958"><![LOG[ Process 440 terminated with exitcode: 17002]LOG]!><time="11:34:19.687-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appexcnlib.cpp:1967"><![LOG[ Looking for exit code 17002 in exit codes table...]LOG]!><time="11:34:19.689-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appexcnlib.cpp:505"><![LOG[ Unmatched exit code (17002) is considered an execution failure.]LOG]!><time="11:34:19.690-600" date="07-10-2014" component="AppEnforce" context="" type="2" thread="6188" file="appexcnlib.cpp:591"><![LOG[++++++ App enforcement completed (2 seconds) for App DT "VisioProRetail" [ScopeId_538AD476-A160-422A-81FA-BE714BFAD0B1/DeploymentType_3d6a46b6-ffca-477c-b200-cc3392085b38], Revision: 2, User SID: S-1-5-21-2507967118-3678214798-1188983363-2612] ++++++]LOG]!><time="11:34:19.692-600" date="07-10-2014" component="AppEnforce" context="" type="1" thread="6188" file="appprovider.cpp:2448">
I have seen some other post where they suggest it is a permission issue but in my case there are no pop up windows and the content was cached to user directory.
Also confirming that source folder (files and file sizes) are all matching compare to local cached folder.
Administrator full access to file (myself logged in as administrator)
Thank you,
Jono
Jonathan