Hello,
So I feel that I am not the only one who has ever run into this, but I cannot find a viable solution anywhere. Here is what we have been asked to do:
"Please remove all instances of X software from the organization. However, before you do, we need to notify those users VIA company email that you are removing the software and what to expect." Now, I do not find this unreasonable by any stretch until I find myself deep in a VLOOKUP in excel for 1200 users!
What I have done so far, is created a query to detect the presence of the application. I have created an application to remove the application as well and all of that works great! In my output of the query, I have the Top Console User to show who is the primary user of the device. What I am missing is their email address, so I am going through the entire list, making sure I have the right email address and user. Some people have multiple machines, or are on loaners, so there is that as well.
Why not do a user deployment? I would love to, but I cannot do a query against a user. I need to build a collection based off of who has a software installed.
I am aware that it is possible that Orchestrator may be able to auto email people xx days in advance of a deployment with a workflow, but sadly we do not have that option (yet, but hopefully soon!).
Anyone run into this and how have you tackled it in the past?
Thanks!