Hi all,
Apple iTunes just attempted to reinstall on a few hundred computers. The only deployments are to the 'UDI deployment' device collection and an 'All Users' group. Both deployments are set to Available. We are trialling the deployment to All Users so we can use the App Catalog so users can install un-restricted software at will. The application is deployed during the task sequence using a 'Install Application' task.
I checked the AppIntentEval.log and it is not shown attempting to discover in some people's logs. In other people's it is. It shows as follows:
ScopeId_3DC406D9-1516-4892-8098-AD9397DAAC34/Application_53c1ea7b-5f49-4747-9ec9-9ffcb932e08b/3 :- Current State = NotInstalled, Applicability = Applicable, ResolvedState = Available, ConfigureState = NotNeeded, Title = Apple iTunes 12.1.2.27
I checked the AppDiscovery.log and it is saying that it cannot detect the x86 version, and then schedules an install - the x64 bit version IS installed. There is a requirement for this deployment type for only x86 machines so I am not sure why this is evaluating?
+++ Did not detect app deployment type iTunes - Windows Installer (*.msi file) x86(ScopeId_3DC406D9-1516-4892-8098-AD9397DAAC34/DeploymentType_1b9b0636-e453-463f-9346-cb2c63d27818, revision 2) for S-1-5-21-507458164-764769483-1846952604-62790
ActionType - Install will use Content Id: Content_c9eb1bde-b5a2-476e-9f95-e13c49907341 + Content Version: 1 for AppDT "iTunes - Windows Installer (*.msi file) x64" [ScopeId_3DC406D9-1516-4892-8098-AD9397DAAC34/DeploymentType_9e17c1ca-7d45-44db-bd92-2f15c2967021], Revision - 1
AppEnforce.log then attempts to install.
+++ Starting Install enforcement for App DT "iTunes - Windows Installer (*.msi file) x64" ApplicationDeliveryType - ScopeId_3DC406D9-1516-4892-8098-AD9397DAAC34/DeploymentType_9e17c1ca-7d45-44db-bd92-2f15c2967021, Revision - 1, ContentPath - C:\WINDOWS\ccmcache\c, Execution Context - Any
Why would this happen if the deployment is set to Available?
The update had no impact as the MSI failed because a newer version was already installed. If the user updated iTunes themselves, or iTunes auto-updated would this cause the computer to attempt to reinstall the application?
I would have thought not as the Deployment is not Mandatory, and is just Available so no enforcement could be possible. I could understand a re-evaluation, but not a re-install? The only reason this has come to light is that the deployment was not hidden and a command prompt popped up with the error message.
This has greatly worried myself as I do not understand how this could have happened? The deployment for All Users has been there for about 3 weeks but this is the first issue we have had - about 100 computers all about the same time.
I would really appreciate if someone could shed some light on how this would have happened.
Regards,
Michael
