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Software Center show application stuck at Installing

July 11, 2012, 5:21 pm
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Greetings,

This has happened a few times now over the last couple of weeks. At first I thought it was just a once-off bug, but it keeps coming back and I can't see any patterns to identify the cause or trigger.

Sometimes when I start a Deployment from the Software Center the Status gets stuck at "Installing" and never moves beyond that. It has happened for OSD task sequences as well as Package/programs. In both cases the same Deployment works on other machines, or has worked on this same machine previously. It's not always the same programs, and there seems to be no particular pattern I can find to cause it.

Restarting the SMS Agent doesn't resolve, it just comes up as "Installing" again after the agent has restarted. I've tried clearing the adverts from the client and no difference, restarting the computer also makes no difference... it just comes back as "Installing"

If I remove the computer from the deployment, it dissapears from the Software Center, and when I add the deployment back again it re-appears in Software Center as "Installing" again.

Doing a client repair (ccmrepair) doesn't fix it. Doing a client re-install (with always re-install) doesn't fix it either. I have to completely remove the existing client and reinstall to clear the problem, but that makes the client then appear as a completely new device in CM12 so that's not a very reasonable resolution.

The only log entry I can find that seems to indicate an error is in execmgr.log where an entry saying "OnContentAvailable invalid request GUID handle" appears several times. I have no idea what it means. Running the same deployment on another computer works fine.

Clients are all Windows7 SP1 32bit.

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Software Deployment Global Condition weirdness

January 12, 2015, 1:28 pm
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I have created an Application and the deployment type of the application has a requirement set to check for the existence of a file on the PC.

Device Type: Windows

Condition: Setting

Setting Type: File System

Type: File

Path:File Path

File: Filename

In the deployment type requirements I add this Global Condition  as an Existential condition:

Rule type: Existential

The selected global condition must exist on client devices.

The requirement appears as:

Requirement Type : Global Condition Name

Operator: Not equal to

Values 0.

The way I read this logic is that the deployment type will only execute if the file specified in the Global Condition exists.

If I simulate the deployment I get a Success status on any client that the file exists.

However, as soon as I run the deployment for real against the same collection the status for the same clients is "Requirements not met".  But the truly strange part is that the deployment type gets executed!

So functionally the deployment is working but for reporting purposes it is not providing accurate status information.

Anyone run into this before or can give me some clues about why this is happening?


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Application will not download and install.

January 13, 2015, 1:03 pm
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I have an application package that will not download. I keep seeing "Calling back with empty distribution points list" in the LocationServices.log. I also see CTM job {XXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX} suspended in the Content TransferManager.log. So the issue is the client can't find the content on the distribution point I'm guessing. I have confirmed that the package has been distributed to the distribution point. I have removed the package and added it back to the DP. I have also checked the Boundaries and I think they are set up correctly. I have boundaries that are setup as IP ranges. Those boundaries have been added to a Boundary Group. Under my distribution point I added my boundary group to the distribution point. I then created a distribution point group that contains all of my distribution points. I would like to see if anyone has any other suggestions for settings to check. I searched Google and did not fine anything very helpful.

Thank you

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SCCM 2012: failed to connect to distribution point

June 28, 2012, 12:53 am
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Hi folks,

I have an intermittent issue and can't figure out the reason so far.

I have a primary server and multiple distribution points. The primary does not have a DP configured. When I deploy a new distribution point, I have the following messages:

Distribution Manager failed to connect to the distribution point. Check your network and firewall settings.

and

Distribution Manager failed to find or create the defined share or volume on distribution point.

DistMgr.log shows the following:

CWmi::Connect() failed to connect to \\AMB-SCCM-E.domain.name\root\CIMv2. Error = 0x800706BA

STATMSG: ID=2391 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BBD-SCCM-E.domain.name SITE=IDC PID=2120 TID=3376 GMTDATE=do jun 28 07:24:17.463 2012 ISTR0="["Display=\\AMB-SCCM-E.domain.name\"]MSWNET:["SMS_SITE=IDC"]\\AMB-SCCM-E.domain.name\" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=404 AVAL0="["Display=\\AMB-SCCM-E.domain.name\"]MSWNET:["SMS_SITE=IDC"]\\AMB-SCCM-E.domain.name\"

ERROR DPConnection::ConnectWMI() - Failed to connect to  AMB-SCCM-E.domain.name. error = 0x800706ba

Failed to find a valid drive on the distribution point ["Display=\\AMB-SCCM-E.domain.name\"]MSWNET:["SMS_SITE=IDC"]\\AMB-SCCM-E.domain.name\

Cannot find or create the package share.

Error occurred. Performing error cleanup prior to returning.

However, after a while (couple of hours), it looks like everything is distributed on the DP. But this message keeps on coming back during the course of the day and every time a new DP is deployed.

I checked permissions, IIS, WMI, but I can't find out the cause of this behavior. I have events about WMI (id 5605) but I can connect to the WMI workspace (root\MicrosoftIISv2) with no issues.

Can anyone shed some light on this please? It would be greatly appreciated.

Cheers,

Safdar.

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Download Reports from SCCM 2012 Using PowerShell

January 14, 2015, 3:42 am
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Hi,

I Wants to Download reports from SCCM 2012 using powershell but couldn't find a way.

I used Invoke-Cmreport but it says no reporting Service point on site code XYZ and server ABC

But Reporting Service is enabled and works fine as i can check/download report manually

Thanks 


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SCCM 2012 R2 - application content distribution - The source directory [unc path] for package [packageID] does not exist

January 14, 2015, 6:31 am
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I am trying to test putting one of our application installs into SCCM 2012. Our environment is simple in that we have one SCCM server that has all the roles. 

  • I added the application in as a scripted install (the install is a .cmd/.bat).
  • The source is a share on another server. (The share is actually located on a NAS but it is mounted as a drive on a server.)
  • The share permissions are open to "everyone" and the NTFS permissions give read access to "Authenticated Users"
  • I originally was not using a network access account but after that failed I created one and added it and got the same results.
  • I am using the FQDN of the server in the UNC path just to be sure

When trying to distribute the content I end up with the message below:

If i go to the content status quickly enough I will actually see this error message VERY BRIEFLY before it turns into the one above.


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uninstallation via SCCM leaves behind "folder object"

January 7, 2015, 11:23 pm
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Hi

I know this isn't specifically sccm related but it does happen via sccm.

I am upgrading some client software from an older version to the newest. 

on a lot of machines I am seeing the following..

1. the application uninstalls the old software

2. somehow the process leaves behind the folder object.. by this I mean... the uninstaller actually removes the folder BUT somehow windows still thinks the folder is there.. all security settings etc. are wiped and there's no way to access the folder.. with ANY account. 
This means the new msi installation fails because it cannot access/create the same folder to install..

3. after a reboot the folder object is gone and the installation works perfectly..

Has anyone seen this kind of behaviour?  and what can I do about it? 

Kindest regards, Martin

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Deploying Lync 2013 - error code 0x57(87).

January 15, 2015, 5:16 am
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Hey! I recently made a deployment to be run via Software Center. The deployment shows up and its downloading the application. But when installing  i first get a window that shows all the the commands i can use to customize the setup. Like /admin /silent /modify and so on. When i click ok the installation fails and i get the error code 0x57(87). 

This is the same application we install via task sequence, and it works perfectly there.

Anyone got any ideas?

Thanks!

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MS Office Pro 2013 Deployment through SCCM 2012 R2

January 15, 2015, 9:30 am
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Hi Friends,

I have deployed MS Office Pro 2013 through SCCM 2012. But from Windows 7 Client Machines It's not Installing. Noticed following error in Software Center.

I'm testing two deployments before bring into production.

----------------------------------------------------------------------------------------------------

Test Machine 1 :  Purpose = Available 

From Software Center I have found Test Machine 1 is Status failed.

-----------------------------------------------------------------------------------------------------

Test Machine 2 : Purpose = Required

From Software Center I have found Test Machine 2 is Status post due-will be retried

-----------------------------------------------------------------------------------------------------

The following Error code is same for both Machines.

====================================================

The software change returned error code 0x87D00607(-2016410105).

====================================================

Any idea please .

Regards,Ali

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MS Office Pro 2013 Deployment through SCCM 2012 R2

January 15, 2015, 9:35 am
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Hi Friends,

I have deployed MS Office Pro 2013 through SCCM 2012. But from Windows 7 Client Machines It's not Installing. Noticed following error in Software Center.

I'm testing two deployments before bring into production.

----------------------------------------------------------------------------------------------------

Test Machine 1 :  Purpose = Available 

From Software Center I have found Test Machine 1 is Status failed.

-----------------------------------------------------------------------------------------------------

Test Machine 2 : Purpose = Required

From Software Center I have found Test Machine 2 is Status post due-will be retried

-----------------------------------------------------------------------------------------------------

The following Error code is same for both Machines.

====================================================

The software change returned error code 0x87D00607(-2016410105).

====================================================

Any idea please .

Regards,Ali

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Certain .exe files leaving a state of failed in software Center because they are still installing

January 15, 2015, 2:36 pm
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Hi All,

wondering if anyone sees the above behaviour.

I have 3 programs (visio 2013, Project 2013 and Autodesk Trueview 2015)

Visio and Project use the oct tool for msp files

Autodesk uses simply the /q function

The false positive i keep seeing in SCCM Software Center is an installed state of "Failed" because the install is still running and hasnt actually finished, SCCM just thinks it has and gives the install state of failed as it fails detection of in visios case VISIO.EXE

If you then wait 5 minutes and click retry it puts the state to installed.

Doesnt look good and is something i need to address, MSI and App-V dont see this behaviour.

Can anyone advise on what i could check or alter?

Regards

Chris

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App-V deploy to terminal servers: force update

January 16, 2015, 1:40 am
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Hi,

We are deploying a new version of an App-v 5.0 package to a terminal server.

How can we force this package to be upgraded? Asking users to close the application prooved to be impossible: they just don't do it.

Please advise.
J.

Jan Hoedt

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how to reset status for distribution point

June 28, 2012, 9:20 pm
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how to reset status  for distribution point in console? monitoring > distribution point configuration status >  status type
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Conflicts with another deployment - doing uninstall

January 22, 2014, 5:53 am
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Hallo everyone

I have a problem doing uninstallation in SCCM 2012 R2.

The way i am doing installations is based on a AD - System Group membership, lets say the name is:

SCCM_APP_AppName install (Collection ID: PS100014)

and my Uninstall Collection then is like this:
SCCM_APP_AppName Uninstall and the Query is then defined as such:
all machine which has "AppName" installed, and is NOT a member of "PS100014"

is a member of my uninstall.

The queries Work as they are intended, if i delete a member of the AD Group, my "incremental" setting makes sure to join or disjoin the install Collection.
And if afterwards run a "update Collection membership" of my uninstall Collection my computer is now a member of the Uninstall Collection.

BUT, now my problem is:

I experience that the uninstall action never gets executed, and if i look in Monitoring - Deployments, take my Uninstall deployment i get:

"Conflicts with another application deployment" - and the one it thinks it is in conflict with is the "Install" action for the same application.

But this is not now deployed to the machine, and therefore it should not try to run that action.

I'm looking forward hearing thoughts on this Little puzzle of mine.

/Morten

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Software Center Failed Status: "There is not enough temporary space reserved..."

January 16, 2015, 9:24 am
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Working on the Application deployment job for Microsoft Office Visio 2010. Have had some issues related to the setup files and made adjustments to the job in CM. After my last change to the job I tried to install again and I got the Failed Status error that"There is not enough temporary space reserved to download the software. You can use the Configuration Manager control panel applet to adjust the available temporary space."

I then:

- Moved the ccmcache files manually and then used CM applet to Delete Files
- Application Deployment options: set to "Do not download content"
- Application is 3636MB and does not exceed 5120MB cache setting
- Power cycled computer
- Ran ccmrepair.exe

Still getting Failed Status.

Thoughts?


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Application Dependencies Installing with no deployment of parent Application

January 19, 2015, 3:49 am
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This is a bit of a strange one. We have two applications we will call them App1 and App2. We have a bunch of clients that are sitting in a departmental collection all of these clients have app1 installed from a previous deployment solution. App1 has never been deployed from SCCM 2012 to these machines or any machines for that matter.

App2 is a dependency for App1. Now this dependency was never installed with the previous deployment of App1 so none of the machines in the departmental collection have it, its no big deal it the software will still partially function. The only deployment to the departmental collection on SCCM 2012 is a Operating System Deployment Task Sequence. In this task sequence we have included a section that installs App1 (and therefore the App2 dependency too). What we noticed was that machines that were in this collection started installing App2. We saw this in the AppIntentEval.Log file at the following sections.

<![LOG[ScopeId_405997B8-D50C-429C-84D6-012DDAF9BDB5/DeploymentType_fe3a2cc0-eb26-47fb-a9a8-356d8a635ae4/2 :- Title = App1 - Windows Installer (*.msi file), Direct seleted dependencies = ScopeId_405997B8-D50C-429C-84D6-012DDAF9BDB5/DeploymentType_125b11d5-9e46-4a88-8c13-ed1c6314672a/1 title=App2, ]LOG]!><time="10:46:44.414+00" date="01-19-2015" component="AppIntentEval" context="" type="1" thread="48836" file="appconstructs.cpp:2696">

I removed the task sequence deployment to this departmental collection. Added a test machine to the collection and manually installed App1 on the test machine. I did a machine policy retrieval and application evaluation refresh and waited. App2 did not install. I then re-advertised the OSD task sequence as available to media and pxe. Machine policy retrieval and application evaluation refresh and hey presto App2 is detected as a dependency in much the same way as the above log segment shows and installs (clear in AppEnforce.log).

Is this a bug in SCCM? Should software in an OSD task sequence be flagged as required even though these OSD task sequences are sometimes deployed as available to boot media and pxe to collections where the task sequence has never ran but where in some cases the software in the task sequence may be partially compliant on said clients? Since when did the task sequence dictate what happened outside of its self? This has caused us a little bit of a problem here as the App2 dependency package we missed off /norestart. Be careful guys!


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Application to be deployed as mandatory and to be listed in software center

December 18, 2014, 6:52 pm
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Hi

I want to deploy application (in package mode) with following requirements:

1. It will be mandatory application, should get installed by itself.
2. After the installation it should be available in the software center so that if user wants to do re-install himself in future.

Following combinations have been tried:
1. Deployment setting set to "Required"
  Assignment schedule to "As soon as possible" 
  Rerun behavior to "Rerun if failed previous attempt"

  RESULT: Deployment is listed in software center during the installation but after the completion its not listed anymore.

2. Deployment setting set to "Required"
  Assignment schedule to "As soon as possible" 
  Rerun behavior to "Always rerun program"

  RESULT: Deployment in software center installs the application, and later its listed in Installation Status. But the 'Install' button is disabled.

Please suggest if the above said requirements can be achieved and also above said behaviors are expected.

Regards Ram

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Query: pc's which do NOT have a certain applicaiton installed

January 19, 2015, 8:53 am
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Hi,

Please advise on a collection query for pc's which have NOT a certain application installed (and need it).

I used all Windows 7 machines which have NOT the  "display name of application X" but that doesn't have the expected result. It just shows the pc's which HAVE it instead HAVE NOT.

I could use a colleciton which HAS it then exclude it in another collection but would like to do it in 1 collection.

J.

Jan Hoedt

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App-v test deploy

January 20, 2015, 2:28 am
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Hi,

What is your best practice to test deploy a sequenced app-v 5 package?
Importing it into SCCM then deploying, uninstalling again is a hassle. Not sure if Powershell might be a good solution to this (test deploy and removal via PS, is it clean)?

J.

Jan Hoedt

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sccm client

December 30, 2014, 6:39 am
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hi ,

im trying to install sccm client using manual mode but gets this error

Failed to get DP locations as the expected version from MP 'http://sccm2012.sccmlab.com'. Error 0x80072efd

help needed.

Naveen Betha.

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